Return and Exchange Policy

Last Updated: September 12, 2026

At Zorroes, we want you to be happy with your purchase. If you receive an incorrect, damaged, or defective product, we are here to help.

Exchange Eligibility

You may request an exchange within 3 days of receiving your order if:

• You received the wrong product, size, or color

• The product arrived damaged or defective

• The product has a manufacturing issue

To be eligible for an exchange, the product must be unused, unwashed, and in its original condition with all tags and packaging intact.

Size Exchange

If you ordered the wrong size, you may request a size exchange within 3 days of delivery, provided the requested size is available.

The product must be unused, unwashed, and in its original condition.

Non-Exchangeable Items

We cannot accept exchanges for products that have been:

• Worn or washed

• Damaged after delivery

• Altered or modified

• Returned without original tags or packaging

• Returned after the 3-day exchange period

How to Request an Exchange

To request an exchange, contact us within 3 days of receiving your order through our customer support channels.

Please provide your order number and details of the issue. We may request photos or other information to verify the request.

Return Shipping

If the exchange is due to a wrong, damaged, or defective product, Zorroes will assist with the return process.

For a size exchange or change of preference, return and/or delivery charges may apply.

Refunds

Zorroes primarily offers exchanges rather than refunds.

Refunds may only be provided in situations where an exchange is not possible or at the discretion of Zorroes.

Contact Us

For exchange requests or questions regarding this policy:

Zorroes
Email: info@zorroes.com
Phone: 0319 9241554
Website: zorroes.com

© 2026 Zorroes. All rights reserved.